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Installation and Debugging
After our equipment is completed and delivered to the customer’s site, we will dispatch technical team (over 2 persons) to the site for 7-90 days installation and debugging services, based on complexity of installation and debugging. We will also send out translators to participate in the English and some minority language areas. With principles of efficiency and safety, we will struggle to complete each installation and debugging job.
EasyFashion Industry will dispatch technical team to the customer site for installation and debugging. During this period, our team shall train the equipment operators of customer, including professional equipment operation, maintenance, etc., To ensure they can operate and maintain equipment independently.
EasyFashion Industry supplies quick response for after-sales service including technical support, troubleshooting, maintenance, etc. We serve all the way up to the maximum value for our customers, through the purchase of our equipment, cost recovery of equipment investment at the earliest half a year to a year. Channels of agency and distribution are important guarantees of after-sales service. EasyFashion is developing agents around the world and strengthening the cooperation with other companies for localization of service.
Spare Parts Support
EasyFashion industry supplies one year warranty of main equipment and spare parts (Except quick-wear parts and consumables). In order to solve the problem that customers need to replace easily damaged parts and consumables in the process of using our equipment, we also provide high quality spare parts supply for the convenience of customers.
A technical team of more than 20 technicians in EasyFashion Industry provides technology support of pre-sale and after-sale. Technicians in technical team have worked in the powder metallurgy industry for a long period of 3~25 years, possessing rich experience in powder production equipment, cemented carbide, heat treatment equipment, etc.. They are working on improving and updating industry furnace design continuously, and providing professional and targeted suggestion for the customer, thus the customer’s precise requirements shall be guaranteed.